Congratulations! You have completed donations at B Positive Plasma and are earning rewards on your reloadable Visa loyalty card. Do you know how to check your account balance for free? Have you set up an account with Paysign to set up a secure pin for debit and search your transaction history? B Positive Insider is here with the answers.
Call Paysign to set up a secure PIN for debit and ATM transactions
First, call the card company at 877-430-3628 to set up a secure pin if you wish to use your Visa loyalty card as a debit, at the ATM, and for any card related customer service questions. This information needs to be dealt with strictly through Paysign because
B Positive Plasma does not have access to a donor's transaction history or balance.
Four ways to check your account balance for free
However, don't go to the ATM to look up your balance! That will incur a $0.60 fee. There are four ways you can check the balance on your card for free:
- Swipe your card at the Paysign kiosk located in B Positive
- Call Paysign
- Sign up for text messages via Paysign
- Create an account at www.mypaysign.com
Creating an account with MyPaysign
To create an account with the card company, visit www.mypaysign.com and click "Register here"
The website will then prompt you to type in your card number and security code on the back. Hit next, and the page will ask you for your contact information before you click "Register".
Creating an account with Paysign will also help you keep track of your donation schedule and how many donations you have made because you have access to your transaction history.
Our first month of the year is all about answering YOUR questions! This January, B Positive Insider is serving up blog posts specifically tailored to answer your most frequently asked questions and the new donor experience. The #bpositivebasics campaign gets you back to basics on all things compensation, referrals, and experience. When you see #bpositivebasics on one of our posts, you know you'll find the answers you need to a variety of topics when you click the link. Check in to our centers with #bpositivebasics to let your fellow donors and friends who are not donors learn more about our program!